10.다음 글의 흐름상 가장 어색한 문장은? The term burnout refers to a “wearing out” from the pressures of work. Burnout is a chronic condition that results as daily work stressors take their toll on employees. ①The most widely adopted conceptualization of burnout has been developed by Maslach and her colleagues in their studies of human service workers. Maslach sees burnout as consisting of three interrelated dimensions. The first dimension―emotional exhaustion―is really the core of the burnout phenomenon. ②Workers suffer from emotional exhaustion when they feel fatigued, frustrated, used up, or unable to face another day on the job. The second dimension of burnout is a lack of personal accomplishment. ③This aspect of the burnout phenomenon refers to workers who see themselves as failures, incapable of effectively accomplishing job requirements. ④Emotional labor workers enter their occupation highly motivated although they are physically exhausted. The third dimension of burnout is depersonalization. This dimension is relevant only to workers who must communicate interpersonally with others (e.g. clients, patients, students) as part of the job.

어휘 · 표현이 문항에서 챙길 13개

• burnout탈진·번아웃중

  다른 뜻 · burn out = 타 버리다·지쳐 나가떨어지다

  The term burnout refers to a “wearing out” from the pressures of work.번아웃이라는 말은 일의 압박에서 오는 「닳아 버림」을 가리킨다.

• chronic만성의중

  다른 뜻 · ↔ acute(급성의)

  Burnout is a chronic condition that results as daily work stressors take their toll on employees.번아웃은 날마다의 업무 스트레스가 직원에게 대가를 치르게 하면서 생기는 만성 상태다.

• take a toll on~에 큰 피해를 주다상

  daily work stressors take their toll on employees날마다의 업무 스트레스가 직원에게 큰 부담을 준다

• exhaustion탈진·고갈중

  다른 뜻 · exhausted = 지친 · exhaustive = 철저한

  The first dimension―emotional exhaustion―is really the core of the burnout phenomenon.첫 번째 차원인 정서적 탈진이 번아웃 현상의 핵심이다.

• dimension차원·측면중

  다른 뜻 · (복수) 크기·치수

  Maslach sees burnout as consisting of three interrelated dimensions.매슬랙은 번아웃이 서로 얽힌 세 차원으로 이루어진다고 본다.

• conceptualization개념화상

  다른 뜻 · conceptualize = 개념으로 정리하다

  The most widely adopted conceptualization of burnout has been developed by Maslach.가장 널리 받아들여진 번아웃 개념화는 매슬랙이 세운 것이다.

• consist of~으로 이루어지다하

  다른 뜻 · 수동태로 쓰지 않는다

  Maslach sees burnout as consisting of three interrelated dimensions.매슬랙은 번아웃이 세 가지 서로 얽힌 차원으로 이루어진다고 본다.

• fatigued지친·피로한중

  다른 뜻 · fatigue = 피로

  Workers suffer from emotional exhaustion when they feel fatigued, frustrated, used up.노동자는 지치고 좌절하고 소진되었다고 느낄 때 정서적 탈진을 겪는다.

• depersonalization비인격화·탈인격화상

  다른 뜻 · person = 사람

  The third dimension of burnout is depersonalization.번아웃의 세 번째 차원은 비인격화다.

• interpersonally사람 사이에서·대인적으로중

  다른 뜻 · interpersonal = 대인관계의

  workers who must communicate interpersonally with others as part of the job일의 하나로 남과 직접 소통해야 하는 노동자들

• relevant to~에 해당하는·관련 있는중

  This dimension is relevant only to workers who must communicate with others.이 차원은 남과 소통해야 하는 노동자에게만 해당한다.

• accomplishment성취·해냄중

  다른 뜻 · accomplish = 해내다

  The second dimension of burnout is a lack of personal accomplishment.번아웃의 두 번째 차원은 개인적 성취의 결여다.

• used up소진된·다 써 버린중

  when they feel fatigued, frustrated, used up지치고 좌절하고 소진되었다고 느낄 때